- Network Advertising. We may use third-party advertising companies for marketing, advertising, and promotional purposes, and to serve advertisements to you. Using third-party advertising companies helps us, and third-party advertisers, better determine which advertisements or content to serve to you. For example, third party advertisers may use information regarding your visits to store.hairloss.com and other websites in order to provide advertisements about goods and services that third party advertisers believe will be of interest to you. The types of information that may be collected by third-party advertising companies include the following: (a) the type of internet browser you use; (b) the type of computer operating system you use; (c) the domain name of a website you visit, as well as information related to websites and web pages you are viewing when an advertisement is requested; (d) whether or not you visit specific pages of store.hairloss.com or other websites; (e) the location of your internet service provider’s point of presence; (f) the date and time of a visit to a website; (g) search keywords passed from another server; (h) the number of times you have clicked on an advertisement; and (i) other interactions between you and a website.
- Can-Spam Compliance. We send only verified, double opt-in emails, specifically requested by our subscribers. We are compliant with the Controlling the Assault of Non-Solicited Pornography and Marketing of Act of 2003.
- Log Files, IP Addresses, and Information About Your Computer. We gather and use certain information automatically and store it in log files. When you visit store.hairloss.com we automatically receive the URL of the site from which you came and the site to which you are going when you leave store.hairloss.com. We also receive the internet protocol (IP) address of your computer (or of the proxy server you use to access the world wide web), your computer operating system, and type of web browser you are using, email patterns, as well as the name of your internet service provider (ISP). This information is used to analyze overall trends to help us improve our Services. The linkage between your IP address and your personally identifiable information is not shared with third parties without your permission or except when otherwise required by law.
- Security. We use industry-standard security measures to protect your information. However, in the unlikely event that an unauthorized third party compromises our security measures, we will not be responsible for any damages directly or indirectly caused by an unauthorized third party’s ability to view, use or disseminate such information.
In an effort to provide the best service to our clients, Hairloss.com periodically sends out special offers and discounts via electronic notice (email). At any time, you may unsubscribe to our notices by clicking the Unsubscribe link at the bottom of Hairloss.com emails or by sending an unsubscribe email to email@example.com.
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
“Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
“Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address,
payment information (including credit card numbers, email address, and phone number. We refer to this information as “Order Information”).
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
Communicate with you;
Monitor and improve our website; and
Screen our orders for potential risk or fraud; and
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Google Analytics to help us understand how our customers use the Site–you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or another lawful request for information we receive, or to otherwise protect our rights.
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt-out of targeted advertising by FACEBOOK – https://www.facebook.com/settings/?tab=ads GOOGLE – https://www.google.com/settings/ads/anonymous BING – https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt-out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at firstname.lastname@example.org or by mail using the details provided below: Hairloss.com c/o
5200 33rd Ave.
Ft. Lauderdale, FL 33309
We collect information from you in several different ways on this site. One goal in collecting personal information from you is to provide an efficient, meaningful, and customized experience. For example, we can use your personal information to:
- help make the Site easier for you to use by not having to enter information more than once.
- help you quickly find information, products, and services.
- help us create content that is most relevant to you.
- alert you to new information and products, promotions and services that we offer.
a) Registration and Ordering. Before using certain parts of any Site or ordering products, you must complete an online registration form. During registration, you will be prompted to provide to us certain personal information, including but not limited to your name, shipping and billing address(es), phone number, email address, and credit card number. In addition, we may also ask you for your country of residence and/or your organization’s country of operation, so we can comply with applicable laws and regulations. This kind of personal information is used for billing purposes, to fulfill your orders, to communicate with you about your order and the Sites, and for internal marketing purposes. If we encounter a problem when processing your order, your personal information may be used to contact you.
(b) Email Addresses. Several locations of the Site permit you to enter your email address for purposes including but not limited to: registering for a contest or sweepstakes; to request alerts that will notify you of new brands, new product styles, or other new products; or to sign up for email newsletters and special offers. Your participation in a contest or sweepstakes is completely voluntary, so you have a choice whether to participate and disclose information to us. We use this information to notify contest and sweepstakes winners and to award prizes. We may post on the Site the names, cities and states, photos and/or videos of contest and sweepstakes winners. By entering a contest or sweepstakes, you will be opting in to receive our email newsletter and special offers. This will be disclosed in the official rules governing the contest or sweepstakes.
(c) Phone Numbers for Order Notifications and Text Marketing (if applicable): By entering your phone number in the checkout and initializing a purchase, you agree that we may send you text notifications (for your order, including abandoned cart reminders) and text marketing offers. Text marketing messages will not exceed 2 per month. You can unsubscribe from further text messages by replying STOP. Message and data rates may apply.
(d) Cookies and Other Technology. Like many sites, the Site employs cookies and web beacons (also known as clear GIF technology or “action tags”) to speed your navigation of the Site, recognize you and your access privileges, and track your Site usage.
ii. Web beacons assist in delivering cookies and help us determine whether a web page on the Site has been viewed and, if so, how many times. For example, any electronic image on the Site, such as an ad banner, can function as a web beacon.
iii. We may use third-party advertising companies to help tailor site content to users or to serve ads on our behalf. These companies may employ cookies and web beacons to measure advertising effectiveness (such as which web pages are visited or what products are purchased and in what amount). Any information that these third parties collect via cookies and web beacons is not linked to any personal information collected by us.
iv. As an example, Facebook collects certain information via cookies and web beacons to determine which web pages are visited or what products are purchased. Please note that any information collected by Facebook via cookies and web beacons is not linked to any customer’s personal information collected by us.
(e) Log Files. As is true of most websites, the Site server automatically recognizes the Internet URL from which you access the Site. We may also log your Internet protocol (“IP”) address, Internet service provider, and date/time stamp for system administration, order verification, internal marketing, and system troubleshooting purposes. (An IP address may indicate the location of your computer on the Internet.)
(f) Age. The Site is a general audience site. Protecting children’s privacy is important to us. By using the Site you represent and warrant that you are either 18 years of age or older, or using the Site with the supervision of a parent or guardian. If you are under the age of 13, please do not submit any personal information to us, and rely on a parent or guardian to assist you. We do not knowingly or intentionally collect personal information from children under age 13.
(g) Product Reviews. You may choose to submit a product review. If you post a review, we will ask for your email address and geographic location. If you submit a review, your geographic location will be visible to other users (your email address will be kept private). Also, any personally identifiable information that you submit as part of the review can be read or used by other visitors to the Site. We are not responsible for any personally identifiable information that you choose to submit as part of your review. We believe you can post a helpful review without disclosing any personal information. Information Use and Disclosure
(a) Internal Use. We use your personal information to process your order and provide you with customer service. We may internally use your personal information to improve the Sites’ content and layout, to improve outreach and for our own marketing efforts (including marketing our services and products to you), and to determine general marketplace information about visitors to the Site. In order to facilitate such use and the other use described in this Section 2, we may share your information with affiliates under Beauty and Hair’s control.
(b) Communications with You: We will use your personal information to communicate with you about the Site and your orders and deliveries. Also, we may send you a confirmation email when you register with us. We may send you a service-related announcement on the rare occasions when it is necessary (for example, if we must temporarily suspend our service for maintenance.) Also, you may submit your email address for reasons such as to register for a contest or sweepstakes; to request us to notify you of new brands, new product styles, or product sizes; or to sign up for email newsletters and special offers. If you submit your email address, we use it to deliver the information to you. We always permit you to unsubscribe or opt-out of future emails (see the opt-out section, below, for more details). Because we have to communicate with you about orders that you choose to place, you cannot opt-out of receiving emails related to your orders.
(c) External Use. We want to provide you with excellent service and to offer you a great selection. We do not sell, rent, trade, license or otherwise disclose your specific personal information or financial information to anyone other than to affiliates under Beauty and Hair’s control, except that:
(i) As do most catalog and Internet retailers, we sometimes use others to perform specific functions on our behalf. When we disclose information to these service providers, we disclose information to help them to perform their service. For example, in order to deliver products to you, we must share some information. We partner with third parties (such as United Parcel Service and the United States Postal Service) to ship products, to ensure delivery, and so that we can obtain feedback, improve the quality of our service, and measure and improve the quality of the service of the third party. In the example of shippers, we provide them some personally identifiable information such as your name, shipping address, email, and phone number.
(ii) Similarly, to help you buy products and provide customer service to you, we must provide your credit card number to financial-services corporations such as credit-card processors and issuers. When we submit your credit card number for authorization, we use state-of-the-art data encryption to protect your information. (More on this below in Data Security.)
(vi) We may share non-personal information (such as the number of daily visitors to a particular web page, or the size of an order placed on a certain date) with third parties such as advertising partners. This information does not directly personally identify you or any user.
(vii) We may publicly disclose the names, cities and states, photos and/or videos of the contest and sweepstakes winners. Data Security
To ensure your shopping experience is safe and secure, our site is designed to use 128–bit Secure Socket Layer (SSL) encryption. This encryption keeps your personal information, including your credit card, secure from theft. Our site is also actively monitored 24/7 to make sure that we are always open, safe and ready for shopping. Opt Out/Corrections
Upon your request, we will (a) correct or update your personal information; (b) stop sending emails to your email address; (c) disable your account to prevent any future purchases through that account; and/or (d) remove your saved credit card information. You can make these requests by telephoning or emailing your request to 1-866-516-4148 or email@example.com.
Please do not email your credit-card number or other sensitive information. Offline Collection, Use & Disclosure of Information
Updates to this Policy
If you believe your personal information has been misused or compromised, please contact us by email at firstname.lastname@example.org by calling 1-866-516-4148.